Retention.com

What are Grow & Reclaim?

What if my integration isn't offered or does not offer suppression?

Does Retention.com have a whitelabel?

Where to find a copy of your bill or receipt in your Retention.com account

Where to find invoices and receipts

Quick solutions to common questions: clear, concise guidance for our product's features and services.

FAQs

How do I get started?

What is email-based retargeting?

How to verify if the Retention.com scripts were successfully added to your website, and a review of common error messages that may occur.

Verify if your script is working

Integrate with your ESP, SMS or social media platform

How can I change my account status?

How do I reactivate my account?

Explore essential tips and insights for effectively utilizing Retention.com, tailored for both new and experienced users.

Using Retention.com

Is Retention.com GDPR compliant?

Retention.com script and cookie compliance tools

Do I need to update my privacy policy?

How to implement the DoNotTrack function for event tracking

How can California residents exercise their CCPA rights to opt-out of personal information sales?

This is a Privacy tool that can be enabled to help permanently opt out or delete contacts from your Retention.com App

Privacy Opt-Out Tool

Download CCPA opt-outs

Install Data opt-out script

Clear, concise summaries ensuring your informed usage of our services and products.

Compliance and Data Governance

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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