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FAQs
Quick solutions to common questions: clear, concise guidance for our product's features and services.
17 articles
Does Retention.com have a whitelabel?
What if my integration isn't offered or does not offer suppression?
Where to find invoices and receiptsWhere to find a copy of your bill or receipt in your Retention.com account
Using Retention.com
Explore essential tips and insights for effectively utilizing Retention.com, tailored for both new and experienced users.
What are Grow & Reclaim?
How do I get started?
Do I Need to Update My Privacy Policy?
Integrate with your ESP, SMS or Social Media platform
Verify if your script is working
What is Email-Based Retargeting?
How can I change my account status?
How do I reactivate my account?
Compliance and Data Governance
Clear, concise summaries ensuring your informed usage of our services and products.
Download CCPA opt-outs
Install CCPA opt-out script
Is Retention.com GDPR compliant?
How can California residents exercise their CCPA rights to opt-out of personal information sales?
How to Implement the DoNotTrack Function for Event Tracking
Retention.com Script and Cookie Compliance Tools