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What if my integration isn't offered or does not offer suppression?
What if my integration isn't offered or does not offer suppression?
Updated over a week ago

If you don't see an integration for your email service provider listed in Integrations > Available Integrations, there are a few options for how to have your collected contacts automatically sent to you:

  • Integrate with Generic Webhooks

  • Integrate with Zapier (and set up an integration between Zapier and your current ESP)

  • Manually download the contacts and upload them into your ESP (Note: This option isn't recommended, as you will see the best results if you email the contacts in real-time.)

Suppress contacts

To prevent collecting contacts you already have, you will need to manually upload your initial contact list as a CSV, then work with your developers to set up automatic suppression via API.

For detailed instructions and information, please see the documentation here.

Have questions? Chat with us, or email support[at]retention.com!

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