To learn more about the contacts you've collected or your revenue tracking data, you can dive into the Reporting features in your Retention.com account.

From your Retention.com's Dashboard, you'll see your Reclaim, Grow, and Lifetime Revenue—as well as your Lifetime ROI.

Below that, you can view an overview from your Reclaim Flows and Grow Contacts, along with your Cumulative Revenue.

Here's what that data will tell you (depending on which scripts/features you use):

If you've placed the revenue tracking script on your e-commerce site, you will see your Revenue reports at the top of your Dashboard.

Once you have placed the revenue tracking script successfully on your website and events are flowing into Retention.com, you'll see a data table in your dashboard that says Processing.

This lets you know your revenue tracking script has been properly added and once there are enough orders from Retention.com contacts to generate data, the table will update with real numbers.

This data includes:

You can view more information about these events in Event Details from the left-hand navigation. You can click the drop-down next to the date for any of these events for more information.

You can leave it on All events or toggle to sort them by the date.

To learn more about the contacts you're collecting, check out the Trends tab in the left-hand navigation. Once you've collected your first batch of contacts, you will see data populate in this section.

Trends will show you the following data:

You can also change the timeframe for the data in the top right-hand corner by clicking either:

Reviewing data from the past month will give you a better grasp of the big picture.

Here's a breakdown of each Trends section and what it shows you.

Contacts by Landing Page will show by default (you can toggle between this section and Contacts by Domain.) This gives you a quick snapshot of which landing pages are matching the most contacts.

You'll see a max of 10 landing pages from your site, along with the percentage of contacts collected from each page.

Hover over the URLs (blurred below) to see the full link.

Next to Contacts by Landing Page, click Contacts by Domain.

This section will show you a maximum of 10 results of which domain your contacts were collected from, from highest to lowest.

This pie chart displays which email providers (ex. Gmail, AOL, Yahoo, etc.) your collected contacts use, with a maximum number of 15 domains shown.

This graph shows how many contacts were collected per hour.

Have questions? Email us at support(at)retention(dot)com, or message us on chat!