You can integrate your Retention.com account directly with Stripe.An integration between Retention.com and Stripe allows you to see when a contact identified by Retention.com places an order on your site and view/track ROI.
What you'll need
1. Your API Key.2. From your Stripe dashboard, click Developers > API keys. Then, copy the Token next to Secret key.
To get started
1. Click on Integrations from the left navigation panel in Retention.coms. Then, click Available Integrations at the top and choose the Stripe icon.
2. Paste your API Key, and click Connect.
3. Click Yes/No to sync contacts, and type the Tag name you created to sync them with. Then, choose whether you want to enable custom sync options.
If you check the box to enable custom sync options, that will display five options: filter by email domain, full or portion of a landing page URL, landing page domain, state, and referrer URL.
This feature allows you to filter your Retention.com contacts before you send them to your ESP. For example, you can send all contacts who hit different landing pages to separate lists. Or, send all of your California leads to one ESP and Texas leads to another.
Email domain: This field auto-fills/populates with email domains (ex. Gmail, Yahoo Mail, AOL, etc.) from your collected contacts.
Full or portion of a landing page URL: If you’ve put the script on several pages or the entire site, this field allows you to pull out contacts who have only hit Landing Page A or Landing Page B. This option does not auto-populate, so you will have to add in the exact URL.
Landing page domain: If you added script to both Retention.com and Robly.com, for example, the landing page domain would be either Retention.com or Robly.com. This field will auto-populate.
State: This filter allows you to pull out only contacts from one or more states.
Referrer URL: This is the URL the contact comes to your site from.
When you're finished, click Next.
4. Choose whether or not you want to enable the Stripe integration now. Once you enable the integration, your suppression and collection sync settings will apply and begin. Then, click Finish.
5. Once the integration is complete, you will see the integration date, API details, contact suppression, and the option to set/change the list it's synced to. You can also Remove the integration from this page at the top.
Integration Settings
From your Integration settings, you can access, change, or update any of the following:
Your API key
Grow or Reclaim Activation
Suppression settings
Grow Sync settings, including the list you're syncing contacts to
Revenue metric
Sync summary
Reclaim sync
To access any of these settings, click Integrations > Dots > Settings.
eCommerce Cohort Analysis
Once you have integrated with Stripe and are using the revenue-tracking script, you will see the eCommerce Cohort Analysis table on your Retention.com dashboard. This will show you the number of contacts and revenue acquired by month, as well as your total revenue.
If you have questions about the error message, you can contact support at support[at]retention[dot]com.