If you've forgotten your password, you can reset it from the sign-in page at https://app.retention.com/login.1. Click Reset your password.

2. Type the login email address associated with your account, and click Send Me a Reset Email. Then, follow the instructions in the email you receive to reset your password.

If you're already logged into your account, you can easily reset your password from your Retention.com dashboard.1. Click My Account > Account Details in the left-hand navigation. Then, click Users > Option Dots > Reset Password.

Your password must contain at least 10 characters, include characters and numbers, and one special character (ex. ! @ $ #).

2. Once you've typed in your new password in both boxes, click Save.